If recently you lost all your information from your Android device, most apps recently are requesting for “Reactivation” regularly.

 You may have being targeted by a phone cleaning app which is negatively impacting your Android experience.

  

Cleaning apps such as "Phone Master" have been known to delete Phone Files, Multimedia, WhatsApp and downloads.

To prevent your phone from being wiped by Phone Master Smart Cleanup, you will need to disable the app by following the steps below:
 
1. Long press the Phone Master app and click 'Application details'

 
 

2. Click 'DISABLE'

 
 

3. Click 'DISABLE APP'

 
 

If you can't disable the app

 

If you're having trouble disabling the app, you can turn off the app's Auto Smart Clean Up to prevent the auto-clearing of offline or downloaded songs. Here's how:

 

 

1. Open the Phone Master app and click 'Smart Cleanup'

 
 

2.  Click the blue button to shut off 'Scheduled Cleanup'

 
 

3. Click 'DISABLE'